Original Artwork No Reproductions
At the Baker Collection FAQ, we aim to address all your queries regarding our one-of-a-kind, original paintings by Nicki Baker-Comelli and Jessica Baker-Vince. Each painting is a unique creation, with no reproductions, ensuring that your artwork is as original as you are.
Complimentary Framing
We frame our paintings in floating frames made of Tasmanian oak, black woodgrain, or walnut, and attach D-hooks for easy hanging. If you prefer a custom framing option, please contact us directly to discuss your preferences.
Free Shipping
Per the Baker Collection FAQ, all orders within Australia include free shipping via our private art courier. Most items are shipped within fourteen business days and typically arrive within 7–10 days.
International Shipping
Yes, we ship internationally. Please get in touch with us for a custom shipping quote. International collectors are responsible for any local import duties and taxes. For further information, please email us at [email protected].
How Do I Make My Purchase Online?
In the Baker Collection FAQ, we answer your questions about purchasing online.
Found a painting you love? Click the “Add to Cart” on the right-hand side of the item, select your quantity, and proceed to checkout. Follow the prompts, and once your order is complete, you will receive a confirmation and invoice for taxation purposes. For any issues, email us at [email protected] or +61 403 532 139.
How Do I Know If an Item Is in Stock?
If an item is showing online, then it is in stock. If you want to see a specific artwork in person, please get in touch with us, and we’ll confirm whether it’s in stock or on display.
See the Work in Person – Galleries
You can also view our artwork at the following Australian galleries:
- Toowoomba Gallery, QLD
- Watershed Gallery, NSW
- Plume Gallery, VIC
- Living Etc., VIC
Can I Visit the Studio?
We welcome visitors to our studio in Victoria, 3220, Australia. If you are interested in a specific painting, please call ahead to confirm it is in stock and available for viewing.
Gift Cards – The Perfect Gift
Our Baker Collection gift cards never expire, making them the perfect gift for that special someone in your life. Gift them the chance to own a unique painting they will treasure forever.
Special Collections Gift Boxed
The Just Do It and The Pantry collections come beautifully gift-boxed. Each original artwork is carefully wrapped in tissue paper and packaged in a Baker Collection collectable box, adding a special touch to your gift. You can also personalise your artwork at checkout with a handwritten message on the back of the canvas. This personal touch is a great way to celebrate a special occasion.
Payment Methods
We accept American Express, Apple Pay, Google Pay, Visa, MasterCard, PayPal. You do not need a PayPal account to purchase from us, but you are welcome to use one if it is more convenient.
Is Baker Collection Secure?
We process all payments securely through PayPal, protecting your details with the highest level of encryption. We ensure your sensitive payment information is never stored, and your data is transmitted securely.
Returns, Refunds, and Exchanges
If you are not completely satisfied with your purchase, we are happy to help. Returns must be made within ten days, in original condition. We offer store credits or exchanges, but custom artworks and commissions are not eligible for returns. Shipping costs are non-refundable. Contact us to resolve any issues.
If you have any further questions, do not hesitate to reach out for personalised support.
Commissions
When you commission an original artwork from our talented artists, we aim to create a collaborative and rewarding experience. Once the artist agrees to work with you, a 50% deposit of the total value is required to commence the project. The artist will create two paintings based on your vision, allowing you to select your preferred piece. Throughout the process, the artist maintains open communication, sharing verbal updates and photographic progress to ensure you achieve your vision in the final artwork. This partnership allows for a unique and personal piece that reflects your taste and style.
BAKER COLLECTION FAQ
For more information or to schedule a studio visit, contact art director Jessica Vince:
📞 0403 532 139 ✉️ [email protected]
CHECK OUT NICKI’S GIFT BOX COLLECTIONS HERE
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